Posted by
topbattery on Friday, August 15, 2008 4:31:09 AM
If your laptop does not start at all or it starts but will not boot
properly, it¡¯s possible that you can fix the laptop at home without
taking it to a repair center. Here are some troubleshooting tips for
you. I¡¯m not sure if I can cover all situation at once, so I will
update this post as more examples come into my mind.
Situation 1.
The laptop appears to be dead. You plug the AC adapter but the LEDs
(power light, hard drive light, battery charge light, etc¡) do not
light up and the laptop will not react at all if you press on the power
button.
First of all in this situation check the AC adapter. You can test
the output voltage with a voltmeter. If you cannot do that, find a
known good AC adapter and use it for testing the laptop. It is possible
the laptop appears to be dead because the AC adapter is bad (and the
battery is discharged). If you know that the AC adapter is working
properly and it outputs correct voltage but the laptop is still dead,
most likely you have a power issue on the motherboard (or power board
on some laptops) and it has to be replaced.
If you have to replace the AC adapter, make sure you use a correct one.
The output voltage must be exactly the same as on the original adapter.
The output amperage has to be the same as on the original adapter or
higher, but not lower.
Situation 2.
When you plug the AC adapter the power LED and the battery charge
LED light up. When you press on the power button the laptop powers up
but will not start. There is no video on LCD or external monitor.
If the power LED lights up it indicates that the laptop is getting
power from the AC adapter. Most likely there is nothing wrong with the
adapter but just in case test it with a voltmeter to make sure the
output voltage is correct.
Also try this. Unplug the AC adapter, remove the battery and wait for
1-2 minutes. After that plug the AC adapter ans try starting the laptop
again. Sometimes this trick helps.
It also could be a memory related problem.
Try reseating the memory module, just remove it from the slot on the
motherboard and install it back. Try installing the memory module into
the other slot (if it¡¯s available). If you have two memory modules
installed, try removing them one by one and start the laptop just with
one memory module installed.
If the laptop starts fine with one memory module in both slots, but
will not start with the second memory module in both slots, the second
memory module is faulty. Replace the module.
If the laptop starts fine with both memory modules when they are
installed in the slot A, but will not start with both memory modules
installed in the slot B, the slot B is faulty and you¡¯ll have to
replace the motherboard or use only one memory slot.
Situation 3.
When you press on the power button, the laptop makes a series or
short and long beeps and will not start up. There is no video on the
screen.
In this situation test the memory module as I described in the
situation2. Try installing a known good memory module. Most likely you
are getting a beep error because of a faulty memory.
Situation 4.
You start the laptop. It sounds like the laptop is booting normally
(hard drive LED is flashing) but there is no video on the screen
In this situation test the laptop with an external monitor. If the
external screen works fine but there is no video on the laptop LCD,
most likely there is a problem inside the laptop display assembly. Go
to my previous post witch covers laptop video problems in more details.
Situation 5.
You start the laptop and it starts making repetitive clicking noise or grinding noise.
Most likely you hear this noise because of a faulty hard drive. You
can remove the hard drive and start the laptop without it. If the noise
is gone, the hard drive is your problem. Replace it.
If the laptop makes clicking or grinding noises and you still have
video on the screen, you can run a hard drive test utility. I usually
use Hitachi¡¯s drive fitness test. This test is reliable and easy to
use.
Situation 6.
The laptop boots into Windows ans works for a while, but after that
it shuts down by itself without any reason or warning. You restart the
laptop but the same problem appears again
Most likely it¡¯s a heat related issue. Listen for the cooling fan, make sure it works.
Also this problem might appear because of a faulty memory module, try some tips from the situation 2.
The laptop still boots ans you still can see the screen, so you can run
the memory test. I usually use Memtest86+. Run the memory test and if
it fails, replace the faulty module.
Situation 6
The laptop starts normally but video on the screen has lines, some strange characters or other defects
It could indicate a problem with the laptop LCD screen, video cable,
graphics card or motherboard. Here¡¯s my previous post witch covers troubleshooting bad images on the screen in more details.
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